OUR ADDRESS

Shop No. 13–14, Seri Bazar,
Indira Market, Mandi,
Himachal Pradesh – 175001, India

Email: info@rattanjewellers.in

Phone: +91 94180 22018

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same jewellery as shown in the picture?

Yes. All jewellery displayed on our website and in-store represents the actual design. Minor variations may occur due to photography lighting or handcrafted detailing, but quality and purity remain exactly as promised.

Is all jewellery hallmarked and certified?

Yes. All gold jewellery is 100% BIS hallmarked, and all diamonds are 100% natural and certified for authenticity and quality.

Do you provide a purity guarantee?

Absolutely. Every piece from Rattan Jewellers comes with complete purity assurance and transparent billing.

Do you offer exchange or return options?

Yes. We offer a simple and customer-friendly exchange/return policy. Please visit our showroom or contact us for detailed terms and conditions.

Do you provide jewellery repair or cleaning services?

Yes. We offer repair services along with complimentary jewellery cleaning, polishing, and inspection.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS