Privacy Policy
Effective Date: April 14, 2026
At Rattan Jewellers, we value the trust you place in us. Just as we are committed to the purity of our gold and the integrity of our craftsmanship, we are equally committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information across our website (rattanjeweller.com) and our showrooms in Mandi, Nerchowk, and Padhar.
1. Information We Collect
We collect information to provide better services to our customers. This includes:
- Personal Identity: Name, contact number, and email address provided during inquiries, purchases, or website registrations.
- Transaction Details: Information related to your jewelry purchases, custom design requests, and billing.
- Digital Data: Technical information such as your IP address and browsing behavior on our website to improve user experience.
2. How We Use Your Information
Your data is used strictly for professional purposes:
- Order Fulfillment: To process your jewelry orders and manage custom handmade design requests.
- Customer Support: To respond to your queries via WhatsApp, phone, or email.
- Updates & Offers: To keep you informed about new “90% in-house” design launches, seasonal exhibitions, or community initiatives led by Bhagwant Singh ji.
- Legal Compliance: To maintain records required by law for gold and gemstone transactions.
3. Data Protection & Security
We implement industry-standard security measures to protect your personal information.
- We do not sell, rent, or trade your personal data to third parties.
- Access to your data is restricted to authorized personnel involved in servicing your requests.
4. Third-Party Links
Our website may contain links to our social media profiles (Facebook and Instagram). Please note that these platforms have their own privacy policies, and we do not accept responsibility for their data handling practices.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate information.
- Opt-out of promotional communications at any time by contacting us at +91 94182 00162.
6. Updates to This Policy
As our business grows, we may update this policy to reflect changes in our services or legal requirements. We encourage you to review this page periodically.
7. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to us:
Email: contact@rattanjeweller.com
Website: rattanjeweller.com